At HoloGem, we may offer wholesale purchasing opportunities for eligible businesses, retailers, collectors, and other qualified customers interested in purchasing Pokémon trading cards, sealed products, accessories, and related collectibles in larger quantities.
This Wholesale Policy explains the general terms and conditions that may apply to wholesale orders.
1. Wholesale Eligibility
Wholesale purchasing may be available to:
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Retail stores
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Online retailers
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Trading card businesses
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Collectible shops
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Hobby stores
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Event organizers
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Qualified resellers
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Other approved business customers
HoloGem may request additional information to verify a wholesale customer's business or intended use.
Approval for wholesale purchasing is at HoloGem's discretion and may depend on product availability, order volume, and other relevant factors.
2. How to Apply
Customers interested in wholesale purchasing should contact us directly:
Email: contact@HoloGem.shop
Please include information such as:
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Your name
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Business name, if applicable
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Business website or online store, if applicable
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Type of products you're interested in
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Approximate quantities
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Destination country
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Any other relevant purchasing requirements
We will review wholesale inquiries and respond with available options where appropriate.
3. Minimum Order Quantities
Wholesale orders may be subject to minimum order quantities or minimum purchase values.
Minimum requirements may vary depending on:
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Product type
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Product availability
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Supplier restrictions
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Order volume
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Current wholesale inventory
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Shipping destination
Any applicable minimum requirements will be communicated before a wholesale order is confirmed.
4. Wholesale Pricing
Wholesale pricing may differ from regular retail pricing.
Wholesale prices are determined based on factors such as:
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Product type
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Quantity ordered
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Current inventory
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Supplier pricing
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Market conditions
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Shipping requirements
Wholesale pricing is not guaranteed until confirmed by HoloGem.
Prices may change for future wholesale orders.
5. Product Availability
Wholesale inventory is subject to availability.
Some products may have limited quantities or purchasing restrictions.
HoloGem does not guarantee that every requested product or quantity will be available at all times.
If requested quantities cannot be fulfilled, we may offer alternative quantities or products where available.
6. Wholesale Orders and Payment
Payment requirements will be communicated when a wholesale order is quoted or confirmed.
Unless otherwise agreed in writing, wholesale orders may require payment before fulfillment.
Payment methods may vary depending on the order and customer.
Payment processing is subject to our Payment Policy and any applicable payment provider terms.
7. Order Confirmation
A wholesale inquiry does not automatically constitute a confirmed order.
A wholesale order becomes confirmed when HoloGem has accepted the order and communicated the applicable order details, including pricing, quantities, payment requirements, and shipping arrangements.
8. Shipping
Wholesale orders may require different shipping arrangements from standard retail orders.
Shipping costs may depend on:
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Order size
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Weight
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Destination
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Shipping service
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Number of packages
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Carrier charges
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Special handling requirements
Shipping terms will be communicated as part of the wholesale quotation or order confirmation.
9. International Wholesale Orders
International wholesale customers may be responsible for customs duties, import taxes, brokerage fees, and other charges imposed by the destination country.
Customers are responsible for ensuring that products can legally be imported into their country.
HoloGem does not control customs processing times, import requirements, or government-imposed charges.
10. Wholesale Returns
Wholesale returns are handled according to the terms agreed for the specific wholesale order, applicable store policies, and applicable consumer or commercial laws.
Customers should contact HoloGem before returning any wholesale products.
Products may need to be returned in their original condition unless the return concerns a damaged, defective, incorrect, or materially misdescribed product.
11. Damaged or Incorrect Wholesale Orders
If a wholesale shipment arrives damaged or contains incorrect products, the customer should contact us as soon as reasonably possible.
Please provide:
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Wholesale order number
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Description of the issue
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Photos of the products
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Photos of the packaging
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Shipping information
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Any other relevant documentation
We will review the claim and determine an appropriate resolution.
12. Sealed Products
Wholesale customers purchasing sealed Pokémon products should carefully inspect shipments upon receipt.
Products advertised as sealed should remain sealed unless otherwise stated.
Opening products may affect eligibility for certain returns or claims, subject to applicable law.
13. Resale
Wholesale customers may resell products purchased from HoloGem, subject to applicable laws, regulations, trademark requirements, platform rules, and any specific contractual restrictions communicated by HoloGem.
Customers are responsible for ensuring that their own resale activities comply with applicable laws and marketplace requirements.
14. Brand and Trademark Use
Purchasing products from HoloGem does not grant a customer ownership or licensing rights in Pokémon trademarks, logos, artwork, characters, or other intellectual property.
Pokémon and related intellectual property belong to their respective rights holders.
Wholesale customers are responsible for ensuring that their advertising, product listings, branding, and marketing comply with applicable intellectual property laws and platform requirements.
15. Fraud Prevention and Verification
HoloGem may request additional information before accepting or fulfilling a wholesale order.
This may be necessary to:
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Verify a business
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Confirm payment information
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Prevent fraud
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Confirm shipping details
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Comply with applicable legal requirements
HoloGem reserves the right to decline suspicious or unverifiable wholesale transactions, subject to applicable law.
16. Wholesale Cancellations
Cancellation terms may depend on the status of the wholesale order.
Once products have been allocated, packed, shipped, or otherwise committed for fulfillment, cancellation may not be possible.
Customers should contact us as soon as possible if they need to request a cancellation.
17. Pre-Orders
Wholesale customers may be able to pre-order selected products where offered.
Pre-orders may be subject to minimum quantities, payment requirements, estimated release dates, and supplier availability.
Release dates are estimates and may change.
Additional conditions may apply to wholesale pre-orders.
18. No Guaranteed Future Supply
Approval as a wholesale customer does not guarantee ongoing access to specific products, quantities, prices, or future inventory.
Wholesale availability depends on supplier relationships, inventory, market conditions, and other circumstances.
19. Policy Changes
HoloGem may update this Wholesale Policy from time to time.
Changes may be made to reflect changes in our business, product availability, supplier requirements, or applicable laws.
The updated policy will be posted on our website with a revised effective date.
20. Contact Us
For wholesale inquiries, please contact:
HoloGem
21 Lowe Street
BURNCLUITH QLD 4413
Australia
Email: contact@HoloGem.shop
Phone: +1 (479) 345-1674
Please include "Wholesale Inquiry" in your email subject line and provide details about the products and quantities you are interested in.
Our Wholesale Commitment
We aim to provide wholesale customers with clear communication, accurate product information, reasonable order handling, and professional service.
We look forward to working with qualified businesses and collectors interested in Pokémon and trading card products.
HoloGem
Independent Pokémon & TCG retailer.